As a new customer I would have liked to see the other shipping options you may have provided not just the flat rate, If no other shipping options are available a clearer explanation of what the flat rate is and what the time line will be.
Is the flat rate going to take a week or two, is it first or second class shipping, will it have to be signed for, can it be tracked during shipping or is it being transported by currier. Such information would be grateful as the items purchased are Christmas presents for my daughter.
Kind regards
Matthew White (new customer and hopefully regular customer as my daughter and I like the items you stock ).
Jordan Mangnall says:
Hi Matthew!
Flat rate is 2nd class shipping with Royal Mail. Normally we find this takes 1-3 working days to arrive, but, as you can imagine with the strike action currently, it is taking a tad longer than usual. Hope this helps!
As a new customer I would have liked to see the other shipping options you may have provided not just the flat rate, If no other shipping options are available a clearer explanation of what the flat rate is and what the time line will be.
Is the flat rate going to take a week or two, is it first or second class shipping, will it have to be signed for, can it be tracked during shipping or is it being transported by currier. Such information would be grateful as the items purchased are Christmas presents for my daughter.
Kind regards
Matthew White (new customer and hopefully regular customer as my daughter and I like the items you stock ).
Hi Matthew!
Flat rate is 2nd class shipping with Royal Mail. Normally we find this takes 1-3 working days to arrive, but, as you can imagine with the strike action currently, it is taking a tad longer than usual. Hope this helps!
Thanks,
Jordan